Mail Order/Telephone Accounts

Transactions in which a customer makes his or her purchase by mail order or telephone order (MOTO) or other “card-not-present” transactions, require a merchant account specially designed for that purpose.

With mail order or telephone order sales, the merchant doesn’t physically swipe the credit card through a magnetic strip reader. For this reason, both Mastercard and Visa have special fee structures and risk evaluation criteria for what are known as “card-not-present” transactions.

Our merchant services department can get you started with a mail order/telephone order merchant account quickly, helping you put together the right combination of products and services that will fit your needs. Call enCards today to discuss our feature-filled mail order/ telephone order merchant accounts!